Senior Product Designer based in São Paulo, Brazil, with 8+ years of experience turning complex challenges into intuitive digital products—combining strategy, creativity, and data to craft user experiences that drive business growth and customer delight.



Luiz Fagundes


Senior Product Designer based in São Paulo, Brazil working at the intersection of research, interfaces and systems. I’ve collaborated with government agencies, startups, nonprofits, design studios and big corporations.
Featured projects ︎︎︎





Cheers Hub: Redesigning digital employee experience at global scale


Client AB-InBev
Agency Livework São Paulo
Years 2023-2025 (Ongoing)

How I redesigned AB-InBev’s global employee hub into a scalable product used in 55 countries, lifted NPS from 17 to 72, and decommissioned legacy tools.

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Enhancing usability in a service portal through continuous research


Client Robert Bosch GmbH
Agency Livework São Paulo
Years 2021-2023

How I conducted UX Research for Bosch’s global service portal, securing internal approval for a redesign and helping the division increase its design maturity level.

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Turning private pensions into a digital investment experience


Client Seguros Unimed
Agency Livework São Paulo
Year 2021

How I transformed Seguros Unimed’s insurance platform into an investment channel, helping it grow into a top product, driving 10% of earnings and 20% of traffic in a year.

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©2025
Luiz Fagundes